Three years into the generative AI era, most enterprises are failing to convert growing investment and adoption into measurable business impact, according to new research from Forrester.
When AI agents start taking actions rather than merely answering questions, the integrity of their knowledge source becomes a compliance problem. Knowledge management vendor eGain has released a set of platform connectors designed to anchor Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and the Cursor developer environment to a single governed knowledge repository.
Three-quarters of organisations are confident in their ability to secure unstructured data - yet more than two-thirds report less than 80% remains unprotected, a new industry survey has found.
Western Australian local governments are failing to fix known IT security weaknesses, with 60 per cent of control flaws identified in 2025 carrying over unresolved from prior years.
Copilot Cowork is Microsoft’s new cloud-based AI agent built with Anthropic's Claude technology that can plan, execute, and deliver multi-step work across Outlook, Teams, Excel, PowerPoint, and SharePoint on a user's behalf.
