Articles

The burgeoning business of bots

Digital employees, such as chatbots powered by artificial intelligence, are increasingly utilised alongside human employees to create a dual frontline service, but how are customers experiencing this trend?

The role of artificial intelligence in information management

It strikes me as paradoxical that businesses feel very secure in using artificial intelligence to let people know, for example, when it is safe to make a lane change at 100 kilometres per hour, yet they are reticent to use the same technology to classify and manage information through its lifecycle. Artificial Intelligence is used almost every minute of every day, in nearly every smart device we own. 

Why financial institutions cannot rely on silver bullet solutions to combat cyber attacks

Financial institutions across Australia are finally waking up to the reality that cyber security threats and attacks are constantly evolving, and the bad actors behind them are relentless. Not only this, but they are becoming more and more sophisticated and advanced in terms of what they will use to launch a cyber attack. 

Concern spreads over HWL Ebsworth hack

Air Marshal Darren Goldie - Australia's new National Cyber Security Coordinator, has confirmed multiple government departments and agencies have been affected by the attack on HWL Ebsworth in May.

If AI image generators are so smart, why do they struggle to write and count?

Generative AI tools such as Midjourney, Stable Diffusion and DALL-E 2 have astounded us with their ability to produce remarkable images in a matter of seconds. Despite their achievements, however, there remains a puzzling disparity between what AI image generators can produce and what we can. For instance, these tools often won’t deliver satisfactory results for seemingly simple tasks such as counting objects and producing accurate text.

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