FileBound Solutions and UpSol are consolidating under the Ellby brand and will be operating under these updated company names effective immediately.

RecordPoint is now a Workday Innovation Partner, and will provide a more seamless integration process with the RecordPoint platform, increasing data visibility for better data lifecycle management and risk mitigation.

Talkmap, a generative AI platform specializing in contact centre Conversational Intelligence, has announced the launch of Talkdiscovery 9.0 which aims to provide realtime, accurate visibility into customer interactions.

Fisent Technologies has unveiled BizAI, described as an Applied GenAI Process Automation solution. The company says it allows enterprises to select the right LLMs for the processes they are looking to automate and to effortlessly shift processes to different models, adjusting for variables such as content, structure, size, and data latency.