WM New Zealand has deployed Fivetran to centralise operational, SaaS and high-volume IoT data into Snowflake, aiming to underpin AI and analytics across its fleet and waste management operations.
Insurance technology provider ICE-Tech has integrated intelligent document processing technology from TCG Process into its Alice software platform, automating the ingestion, validation and routing of unstructured content — including emails and attachments — across policy issuance, claims and mid-term adjustment workflows.
Copilot Cowork is Microsoft’s new cloud-based AI agent built with Anthropic's Claude technology that can plan, execute, and deliver multi-step work across Outlook, Teams, Excel, PowerPoint, and SharePoint on a user's behalf.
As someone working at the intersection of cybersecurity and public sector technology, I’ve long respected the Essential Eight framework developed by the Australian Cyber Security Centre (ACSC). It’s practical, actionable, and has helped lift the security posture across government agencies and critical infrastructure. But the world has changed. And so must our approach.
When most people think about the internet, they likely picture websites and apps. What they rarely see are the invisible services that make those experiences possible: systems that translate names into numbers, verify who you are, deliver messages and block malicious traffic.
It’s hard to attend a meeting today without AI taking centre stage. Everybody is talking about what’s next for AI, what benefits it will provide, which tools it is going to be available within, and how it is going to make your life easier, or even worse, take your job!!
When a hospital migrated patient records to a new clinical management platform, the technical transfer succeeded. Every patient had a record in the new system. But six months later, clinicians discovered that specialist treatment notes were no longer linked to the diagnostic imaging that informed them.
Automated redaction, natural-language AI agent creation, and realtime compliance reporting are among a new wave of updates Hyland has announced for its Content Innovation Cloud platform and associated enterprise content management (ECM) products.
Fragmented spreadsheet data flowing into enterprise systems without standardisation is a chronic pain point for compliance-heavy industries - one that AI vendor Fisent Technologies says it has tackled with a new capability called Tabulate, added to its BizAI platform.
The friction of connecting AI document processing platforms to enterprise business systems has long stalled automation projects in regulated industries. A new tool from Melbourne-based Affinda aims to remove that barrier, allowing organisations to describe integrations in plain language and have the software write the code automatically.
