Enterprise Applications

Yext is upgrading its Answers platform for Web sites with the "Orion" update to its search algorithm due out on March 17. This will add advanced natural language processing (NLP) to answer complex questions against unstructured, long-form documents.

Salesforce has announced that it will leverage Amazon Web Services (AWS) for machine learning document automation in its healthcare cloud offering.

Late last year, the Queensland Audit Office released an excellent report into delivering successful technology projects. Based on current spending data, the Government of Queensland has $A1.6 billion invested in around 116 existing active projects. Of those projects, 38% of them have requested additional funding increases, and 53% are currently operating on extended timelines.

When WhatsApp announced modifications to its privacy policy, it sparked an exodus from the platform and ignited fresh concerns about big tech whittling away user privacy. The news was a wake-up call, and companies that were sleeping on the risks of using consumer software for business purposes are now wide awake.

Analyst firm Gartner, Inc. predicts that by 2023, more than one-in-ten workers will seek to trick artificial intelligence (AI) systems used to measure employee behaviour and productivity. Such systems have seen a significant uptick in use in the wake of the COVID-19 pandemic. 

Low-code application platform ProntoForms has added a new Teamwork function that facilitates collaboration by allowing work-in-progress forms to be submitted and made available to other mobile users. These users can then continue executing the service event in a traceable way.

Micro Focus has announced the local availability of Service Management Automation X (SMAX) as a service (SaaS) with data to be hosted by Amazon Web Services (AWS) in Sydney.

A new data privacy tool has been developed to help ensure key datasets – such as those tracking COVID-19 – can be publicly shared with an extra layer of security for sensitive personal information.

Palantir Technologies has signed a multi-year enterprise agreement for its Foundry Platform with Rio Tinto, one of the world’s leading mining and metals corporations.

Managed technology service provider, EFEX, has announced the acquisition of The BMS Group (BMS) in the lllawarra region of New South Wales.

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