Business Process & Workflow
If you want to see a bank customer wince, ask them to manually input a series of long numbers or text strings into online banking systems. Yet even though we are well into the “digital transformation era” and despite the customer turnoff, many bank payments still require such painful manual rekeying of data.
Research shows that when it comes to process improvement and automation, eighty-one percent of finance departments report having a process owner according to new research by information management analysts at the US Association for Information and Image Management (AIIM). Twenty-eight percent of responding organisations positioned themselves as trailblazers – being above average and ahead of their peers – when it comes to the automated invoice processing and billing.
Melbourne based law firm, Sladen Legal, has selected Nikec Hub, the file sharing and collaboration tool from Nikec Solutions, to further improve communication and collaboration with clients. The firm is dedicated to providing expert advice and legal services to private enterprises, they represent some of Melbourne’s most innovative businesses. The firm prides itself as being client driven and having a personal approach to law.
M-Files Corporation has announced a partnership with ABBYY, the global provider of intelligent capture, optical character recognition, language-based and artificial intelligence (AI) technologies.
A joint Parliamentary Committee has recommended the government provide funding for an upgrade to technology systems at the Australian Electoral Commission to allow scanning and electronic counting of House of Representatives ballot papers. This would need to be accompanied by extensive technical amendments to legislation that governs the way federal elections are managed in Australia.
Lucidworks has announced Fusion 3.1, the latest version of its flagship data application development platform, introducing out-of-the-box AI and machine learning tools for enterprise search. This latest release also includes an improved user interface, enhanced security features, and advanced connector capabilities.
Findex, an Australian provider of integrated financial advisory and accounting services with, will be rolling out iManage Cloud to 3000 users within the next 6 months.
IDM recently had the pleasure of interviewing Tommy Petrogiannis, President of eSignLive (formerly Silanis Technology), the electronic signature provider he co-founded in Canada in 1992. Acquired in 2016 by Vasco Data Security International Inc. for $US85 million, eSignLive is using the funding to fuel international growth, which is increasing at three times the rate of people performing transactions electronically in North America.
Despite the long-heralded prospect of the 'paperless office' most offices continue to print documents. Toshiba is hoping the launch of its 2nd Generation erasable printing system will herald a new way to cut down the paper consumption that is driven by the everyday functioning of business and government.
Wacom has announced the PHU-111 Wacom Clipboard, a smartpad that lets users complete and sign documents using standard paper forms with ink and converts the documents to a digital version in realtime.
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