Articles

Gartner Identifies 4 Trends Driving Near-Term AI Innovation

The latest Gartner Hype Cycle for Artificial Intelligence (AI) shows a large number of AI technologies are set to reach mainstream adoption within 2-5 years, including edge AI, computer vision, AI cloud services, composite AI and machine learning. However, Gartner research also found that only half of AI projects make it from pilot into production, and those that do take an average of nine months to do so.

How hackers can use message mirroring apps to see all your SMS texts — and bypass 2FA security

It’s now well known that usernames and passwords aren’t enough to securely access online services. A recent study highlighted more than 80% of all hacking-related breaches happen due to compromised and weak credentials, with three billion username/password combinations stolen in 2016 alone. As such, the implementation of two-factor authentication (2FA) has become a necessity. Generally, 2FA aims to provide an additional layer of security to the relatively vulnerable username/password system.

NSW Crown Solicitors Office uplifts security with Content Manager in the cloud

The NSW Crown Solicitor’s Office (CSO), through Micro Focus implementation partners Citadel and Microsearch, has recently completed its move to cloud with Content Manager Select, combining an innovative managed service solution with a content search and information retrieval solution using IDOL.

Transforming Customer Support using Semantic AI and Structured Content

With an ever-growing diversity of digital channels, it should be easier than ever for your customers to interact with you. But as you try to support more digital touchpoints, is it affecting the quality of the experience you’re delivering?

Unstructured Data Growth Bites IT Budgets

As companies store more unstructured data, companies find that it’s taking an ever-bigger cut of the IT budget. That is forcing some firms widen the search for solutions that can help them better manage it, according to a new survey from Data Analysis form Komprise.

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