Industry Insider

Christchurch City Council has issued a Request for Information (RFI) seeking vendors to deliver a Microsoft 365-based Electronic Document and Records Management System (EDRMS) to replace its existing on-premise TRIM platform.

A global survey of 5,000 IT and security leaders has found that just 5% say both they and their organisation have full trust in their cybersecurity vendors - raising serious questions for CISOs, risk managers and boards about how they evaluate and manage vendor relationships.

New, more powerful artificial intelligence (AI) models are announced pretty regularly these days: the latest version of ChatGPT or Claude or Gemini always has new features and new capabilities that its makers are eager for customers to try out. But now Anthropic has announced a new model with great fanfare, but is only giving access to a select handful of users. In what the New York Times calls a “terrifying warning sign” of the model’s power, the company has instead started an initiative called Project Glasswing to use the model for good instead of evil.

Three years into the generative AI era, most enterprises are failing to convert growing investment and adoption into measurable business impact, according to new research from Forrester.

Western Australian local governments are failing to fix known IT security weaknesses, with 60 per cent of control flaws identified in 2025 carrying over unresolved from prior years.

Three-quarters of organisations are confident in their ability to secure unstructured data - yet more than two-thirds report less than 80% remains unprotected, a new industry survey has found.

When AI agents start taking actions rather than merely answering questions, the integrity of their knowledge source becomes a compliance problem. Knowledge management vendor eGain has released a set of platform connectors designed to anchor Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and the Cursor developer environment to a single governed knowledge repository.

Records & Information Management Month 2026 is underway. After years of working with organisations on records and information management, one lesson stands out clearly: if you want records captured, make capture easy.

Fragmented enterprise knowledge stores have a new challenger. Sydney-based IT services firm Adactin has released AFIVE, an AI-powered platform that uses Retrieval-Augmented Generation (RAG) to give employees natural language access to documents held across multiple cloud repositories.

OpenAI has launched a centralised File Library in ChatGPT, giving paid subscribers persistent document storage accessible across multiple sessions for the first time.