Business Process & Workflow
Christchurch City Council has issued a Request for Information (RFI) seeking vendors to deliver a Microsoft 365-based Electronic Document and Records Management System (EDRMS) to replace its existing on-premise TRIM platform.
Microsoft is expanding its Purview Data Loss Prevention platform to intercept Microsoft 365 Copilot prompts that contain sensitive data, blocking AI-generated responses before they are returned to users.
A new agentic editing layer in Nutrient's document SDK lets enterprise applications automate multi-step document workflows - including data extraction, form filling, annotation, and redaction - under configurable approval policies, the company announced.
Organisations using Docusign’s Intelligent Agreement Management platform can now deploy an AI-powered contract review assistant that analyses agreements, flags risky terms, suggests edits, and generates legal playbooks.
Turning meeting transcripts into automated task lists is the promise behind HiNotes 3.0, a significant update from HiDock that repositions its note-taking platform from passive transcription toward post-meeting workflow management.
Records & Information Management Month 2026 is underway. After years of working with organisations on records and information management, one lesson stands out clearly: if you want records captured, make capture easy.
OpenAI has launched a centralised File Library in ChatGPT, giving paid subscribers persistent document storage accessible across multiple sessions for the first time.
Insurance technology provider ICE-Tech has integrated intelligent document processing technology from TCG Process into its Alice software platform, automating the ingestion, validation and routing of unstructured content — including emails and attachments — across policy issuance, claims and mid-term adjustment workflows.
Copilot Cowork is Microsoft’s new cloud-based AI agent built with Anthropic's Claude technology that can plan, execute, and deliver multi-step work across Outlook, Teams, Excel, PowerPoint, and SharePoint on a user's behalf.
Automated redaction, natural-language AI agent creation, and realtime compliance reporting are among a new wave of updates Hyland has announced for its Content Innovation Cloud platform and associated enterprise content management (ECM) products.
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