Business Process & Workflow
Blacktown City Council has become one of 16 NSW councils deploying artificial intelligence tools to handle planning enquiries. DAISY (Development Application Information System) is an AI-powered digital assistant that provides 24-hour access to planning information and guidance.
Medical practices could save up to two hours daily managing incoming documents under an AI automation tool entering early release in 2026.
Kodak Alaris has extended its Info Input Solution IDP platform beyond traditional document AI to include generative AI services from Google, OpenAI, AWS, and Box.
Elastic is targeting organisations seeking to automate complex workflows using AI agents that can access and analyse enterprise data with its new Agent Builder.
Document automation vendor ABBYY has launched Vantage 3.0, with the Document AI platform now offering direct integration with LLMs
Wellington City Council and Fire and Emergency New Zealand (FENZ) have deployed intelligent document processing systems to meet new regulatory requirements, eliminating manual data entry for rates rebates and invoice processing.
The NSW Food Authority has issued a tender for an artificial intelligence tool to automate the assessment of penalty notices, aiming to replace a manual process currently requiring a full-time employee earning $115,000 annually.
AI-powered document processing agents achieved 40% higher accuracy than robotic process automation systems when handling unstructured documents, according to a study released by Artificio Products Inc.
Canadian knowledge management vendor Procedureflow has released two AI-powered features targeting organisations managing complex compliance processes and procedural documentation.
Australian IT services firm Atturra is expanding its automation portfolio through a new partnership with TCG Process. The agreement sees Atturra become a strategic reseller and services partner for TCG’s intelligent document processing (IDP) and process automation platforms.
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