Business Process & Workflow

Maybe it’s presumptuous to make predictions for the year ahead after 2020 brought us so many surprises, but one thing is certain: the Covid-19 pandemic has profoundly affected the way we do business.  

Deemed as one of the marvels of the 21st century, Artificial Intelligence (AI), is predicted to open a gateway of opportunities for new businesses. The reality is that smart companies are implementing AI in existing processes today to ensure they are well-positioned to deal with a threatening and hyper-competitive business landscape. In 2019, growing Australian company Civium undertook a journey with solutions provider Winning Formula to deploy AI and robotic process automation (RPA) to deliver new levels of efficiency throughout the business, including in invoice processing, for its operations in Sydney, Melbourne, Brisbane and Canberra.

With the acquisition of the UK company, the French publisher of developer components for PDF and document imaging extends its offer of enterprise software solutions.

​DocsCorp CEO and co-founder, Dean Sappey, has overseen the Australian company's growth into a global provider of software and services for document professionals who use enterprise content management systems. IDM asked Dean to outline the path to developing a global brand with 500,000+ users located in the Americas, Europe, Asia Pacific, and beyond.

Objective’s Enterprise Content Management software suite (Objective ECM) has been recently listed under Pae Hokohoko Marketplace, New Zealand’s AoG ICT panel under Content Services Software – Tier 2 in the Public Cloud Service SaaS Catalogue.

Salesforce has announced that it will leverage Amazon Web Services (AWS) for machine learning document automation in its healthcare cloud offering.

Ephesoft has announced that its Semantik Invoice solution is now available on the Power Automate platform, Microsoft’s cloud-based suite of tools that provides integrations and business process automation.

Low-code application platform ProntoForms has added a new Teamwork function that facilitates collaboration by allowing work-in-progress forms to be submitted and made available to other mobile users. These users can then continue executing the service event in a traceable way.

ZircoDATA has confirmed its seventh acquisition to date. In a deal finalised January 13, ZircoDATA acquired Ultimo Document Storage Centre located in Alexandria, NSW. 

UpSol NZ has announced announce a new strategic partnership with leading print distributor, Brother International (NZ).

Pages