Document & Records Management

Enterprise software giant OpenText has removed Mark Barrenechea as CEO and CTO after 13 years, appointing interim leadership as the company explores selling "non-core assets" following disappointing financial results.

A Commonwealth Ombudsman investigation has found that automated government systems unlawfully cancelled income support payments for 9,642 job seekers over more than two years due to failures in updating computer systems after legislative changes.

In a controversial decision that has sparked widespread criticism, the UK's data protection regulator, the Information Commissioner's Office (ICO), announced that it would not take enforcement action against the Ministry of Defence.

The NSW Government has awarded Aristotle Metadata a new three-year contract to continue hosting its central metadata platform following a competitive tender process.

Britain's data protection watchdog has fined Scottish charity Birthlink £18,000 for destroying approximately 4,800 personal records containing irreplaceable adoption documents to create space within their filing cabinets.

​Western Australia will implement state-based privacy legislation for public sector organisations from July 2026, establishing new compliance obligations for government agencies and contracted service providers.

OpenText has achieved a crucial Australian government security assessment for the cloud edition of its Content Management platform, formerly known as Extended ECM, potentially opening doors to more public sector contracts.

Hyland has announced the launch of Knowledge Enrichment, a new solution that transforms unstructured enterprise content into AI-ready data. Designed to eliminate one of the most persistent barriers to AI success - poorly structured, fragmented content from documents and images to audio and video- Knowledge Enrichment transforms raw data into clean, contextualized, and intelligently structured information.

Australia faces an information crisis. The Australian National Audit Office estimates that 93% of government agency records are "unsentenced" - meaning retention schedules cannot be applied - up from 63% in 2019. This dramatic deterioration coincides with the widespread adoption of cloud-based, in-place management systems like SharePoint.

Enterprise data automation company Adeptia has launched its latest innovation in artificial intelligence-driven document processing, introducing AIDP (AI-driven Intelligent Document Processing) to help businesses extract valuable insights from unstructured documents with unprecedented accuracy and speed.

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