Document & Records Management

OpenAI has launched a centralised File Library in ChatGPT, giving paid subscribers persistent document storage accessible across multiple sessions for the first time.

If you've spent any time in governance, you've noticed something: we've been running three separate disciplines that are all trying to solve variations of the same problem. Data governance over here. Information governance over there. And now AI governance is showing up like a new kid at school, expecting everyone to make room.

Copilot Cowork is Microsoft’s new cloud-based AI agent built with Anthropic's Claude technology that can plan, execute, and deliver multi-step work across Outlook, Teams, Excel, PowerPoint, and SharePoint on a user's behalf.

As someone working at the intersection of cybersecurity and public sector technology, I’ve long respected the Essential Eight framework developed by the Australian Cyber Security Centre (ACSC). It’s practical, actionable, and has helped lift the security posture across government agencies and critical infrastructure. But the world has changed. And so must our approach.

It’s hard to attend a meeting today without AI taking centre stage. Everybody is talking about what’s next for AI, what benefits it will provide, which tools it is going to be available within, and how it is going to make your life easier, or even worse, take your job!!

When a hospital migrated patient records to a new clinical management platform, the technical transfer succeeded. Every patient had a record in the new system. But six months later, clinicians discovered that specialist treatment notes were no longer linked to the diagnostic imaging that informed them.

Australian fixed-income specialist FIIG Securities has been ordered to pay $2.5 million in penalties after cyber security failures exposed 18,000 clients to a data breach that saw 385 gigabytes of confidential information stolen.

Sydney-based data governance platform RecordPoint says it is now processing more than 15 million data transactions per day - up from six million a year ago - as organisations accelerate AI adoption and tighten compliance controls

Microsoft will retire support for several legacy SharePoint Online information management features starting April 2026, forcing organisations to migrate to modern Microsoft Purview solutions.

OpenText has appointed former IBM Americas President Ayman Antoun as chief executive, ending a six-month search following the abrupt departure of long-time CEO Mark Barrenechea.

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