Document & Records Management

Myriad Genetics, a Salt Lake City-based provider of genetic testing and precision medicine solutions, partnered with AWS to transform its healthcare document processing pipeline using Amazon Bedrock foundation models. The implementation reduced document classification costs by 77 percent while improving accuracy from 94 to 98 percent.

PLANET AI, a German-based artificial intelligence vendor, is expanding its document processing platform with JAIDE, an AI assistant built for organisations handling sensitive data in regulated sectors.

At least 218 WA government schools deleted student records from the School Information System without proper authorisation between 2010 and 2021. The deletions violated the State Records Act 2000 and breached a 2018 disposal freeze on all records relating to childcare and education.

NSW's Single Digital Patient Record (SDPR) project, one of the state government's largest technology initiatives, proceeded with a business case that failed to include critical integration costs and lacked evidence for operational expenses, according to the NSW Auditor-General.

The NSW Single Digital Patient Record Implementation Authority (SDPRIA) has awarded a contract worth $A83 million to RLDatix Galen Australia for a statewide data archive solution.

Enterprise leaders face a critical compliance challenge as workplace communication fragments across personal and corporate platforms, creating data security and operational control problems that existing solutions fail to address. An Australian–New Zealand startup plans to fill this gap with locally controlled infrastructure.

In October 2025, Noosa Council CEO Larry Sengstock revealed a sobering truth: the council had fallen victim to a sophisticated $A1.9 million fraud perpetrated by international criminals. Despite having standard processes in place, the organisation was targeted through what Sengstock described as "social engineering AI techniques" – a sophisticated, strategic attack that bypassed existing safeguards.

OpenText has unveiled an AI-powered roadmap for its Content Manager platform, which celebrates 40 years of securing government information assets across Australia and globally in 2025.

Data governance vendor RecordPoint has acquired Redactive AI, an Australian artificial intelligence startup.

Australia's Freedom of Information (FOI) system processes fewer requests under the Albanese Government than at any point under preceding Liberal-National governments, according to a new report. Yet costs have more than tripled and full access grants have plummeted from 81 to 21 percent.

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